Privacy Policy

This policy applies to:

• Information submitted through website forms.
• Enquiries via WhatsApp or email.
• Basic website usage data collected automatically.

It does not govern external third-party websites linked from this site.

Information you provide

• Name (if provided).
• Contact number and email address.
• Property type and loan purpose.
• Loan-related details you voluntarily share.

Technical information

• IP address and browser type.
• Device information and page interaction data.

Technical data supports analytics, security, and service improvement.

We collect personal data for legitimate business purposes, including:

• Responding to mortgage-related enquiries.
• Providing structured loan comparisons.
• Coordinating application processes where applicable.
• Improving site performance and preventing misuse.

We do not collect data beyond what is reasonably needed for advisory purposes.

If you contact us through WhatsApp, communication is transmitted via WhatsApp’s platform and governed by its own privacy terms.

We use WhatsApp messages only to respond to your enquiry and related follow-up.

We do not sell personal data.

Information may be disclosed only where necessary for:

• Mortgage application processing with banks (if you proceed).
• Coordination with conveyancing lawyers.
• Legal or regulatory compliance obligations.

Data is retained only as long as needed for advisory, operational, or compliance requirements. When no longer required, we take reasonable steps to delete or anonymize it.

• Restricted access to authorized personnel.
• Password-protected systems.
• Secure communication channels where practical.

No online system is risk-free. Please avoid sharing unnecessary sensitive data.

This site may use cookies or similar technologies to analyze traffic patterns and improve user experience. You may adjust browser settings to manage cookie preferences.

Subject to applicable Singapore personal data protection requirements, you may request:

• Access to personal data held about you.
• Correction of inaccurate information.
• Withdrawal of consent where applicable.
• Deletion where legally and operationally appropriate.

Identity verification may be required before processing requests.

This website may link to external sites. We are not responsible for external content or privacy practices.

This policy may be updated periodically. Changes are published on this page, and continued site use indicates acceptance of the updated terms.

What personal data do you collect?

We collect information needed to respond to mortgage-related enquiries and provide relevant advisory support.

Do you sell personal data?

No. Personal data is not sold to third parties.

Can I request deletion of my data?

Yes, subject to verification and any required legal retention obligations.

How long is my data stored?

Only as long as necessary for advisory, operational, or compliance purposes.

Who can I contact regarding privacy concerns?

Use our enquiry channels or contact us via Email Percent.